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Terms of Service

Last updated: 23 July 2026

Terms of Service - Pharmacy Weight Loss Middleton-in-Teesdale

Pharmacy Weight Loss Middleton-in-Teesdale
GPhC Registration No. 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or registering with us, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Middleton-in-Teesdale is a General Pharmaceutical Council (GPhC) registered online pharmacy operating in Middleton-in-Teesdale, UK. We provide weight management consultations and prescription medication services in accordance with UK pharmacy law and GPhC standards.

2. Eligibility

To use our services, you must:

We reserve the right to decline any order where we determine it would not be clinically appropriate or safe to supply medication. Providing false or misleading medical information may result in immediate termination of service and referral to relevant authorities.

3. Prescriptions and Clinical Decisions

All prescription-only medications supplied by us require a valid prescription issued by one of our GPhC-registered pharmacist prescribers or a qualified independent prescriber working in partnership with us.

Prescriptions are issued solely at the professional discretion of our clinical team following review of your consultation. We do not guarantee that a prescription will be issued. Our clinical decisions are final and made in the interest of patient safety.

You must inform us immediately of any changes to your health, medications, or medical history that may affect your suitability for treatment. Failure to do so may result in clinical risk and termination of your prescription.

4. Payment

Payment is required at the time of placing your order. We accept major debit and credit cards. All transactions are processed securely. Prices include VAT where applicable and are displayed clearly before checkout.

We reserve the right to amend pricing at any time. Any price changes will be communicated before they affect existing orders. We will not charge you more than the price confirmed at the time of your order.

5. Delivery

Once your order has been reviewed and approved by our pharmacist, your medication will be dispatched within 1 working day. Delivery is to UK addresses only. You will receive a dispatch notification by email.

We use reputable courier services to ensure safe delivery. We cannot accept liability for delays caused by third-party couriers, adverse weather, or circumstances outside our control. If your order does not arrive within a reasonable timeframe, please contact us promptly.

6. Cancellations and Refunds

You may cancel your order before it has been approved and dispatched. Once a prescription has been issued and medication dispensed, we are unable to accept returns or offer refunds, in accordance with Regulation 27 of the Human Medicines Regulations 2012.

If you receive a damaged, incorrect, or defective product, please contact us within 48 hours of receipt. We will investigate and, where appropriate, arrange a replacement or refund.

To request a cancellation, please contact us as soon as possible using the contact details on our website.

7. Medical Disclaimer

The information provided on our website is for general informational purposes only and does not constitute medical advice. Our services are not a substitute for advice from your GP or other healthcare professional. We strongly encourage you to inform your GP that you are receiving weight loss treatment from us.

Weight loss medication carries potential side effects and risks. Full information will be provided with your prescription. If you experience a medical emergency, call 999 immediately.

8. Data and Privacy

We process your personal and health data in accordance with UK GDPR and the Data Protection Act 2018. Your data is used solely for the purpose of providing safe and effective pharmaceutical care. We aim to respond to all data-related enquiries within 48 hours. Our full Privacy Policy is available on our website.

9. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these terms, please contact us via the details provided on our website. We are committed to resolving any concerns promptly and professionally.